Last Modified: 12 July 2024

1. Purpose

Zhejiang Dahua Vision Technology Co., Ltd (“Dahua”) is committed to providing secure and reliable products to our customers. This Product End-of-Life policy (“EOL Policy”) outlines the milestones for the cessation of service support, firmware updates (including security updates) for Dahua Products. This EOL Policy helps customers better manage EOL transitions and understand the role that Dahua plays in assisting on the migration to alternative technologies.

2. Scope

This EOL Policy applies to all Dahua products, including software, hardware products (collectively referred to as “Products”). This EOL Policy does not apply to products whose lifecycle has already come to an end.

3. Definitions 

End of Service & Support (EOS):It refers to the last date of the service support period for Dahua Products. Dahua will maintain the security updates for at least 2 (TWO) years after the first shipment for sale of certain Dahua Products. Before the expiration of the EOS date, Dahua or its affiliates will provide firmware updates (including security updates) and relevant service support for Dahua Products.

4. Milestone List

The following Milestone List may be updated due to the change of the Products or our internal policies. Please keep an eye on the changes to learn the latest information. Dahua is dedicated to providing excellent products and services to our customers. If you have any questions, please contact us at sales.uk@dahuatech.com

Zhejiang Dahua Vision Technology Co., Ltd