Certification Program Introduction

  • DAHUA Training Certification
  • DAHUA Partner Certification

Scope

The Dahua After-sales Certification Program developed specially for partners can demonstrate one has the ability to provide technical service, maintenance service or hotline service for customers.

Course Categories

The Dahua After-sales Certification Program follows the “after-sales ecosystem” development strategy and consists of 3 categories:

  • Technical Service Certification

    Technical Service Certification
  • Authorized Maintenance Certification

    Authorized Maintenance Certification
  • Hotline Certification

    Hotline Certification
  • CategoryAssociateProfessionalExpert
    Technical ServiceTS-DHSATS-DHSPTS-DHSE
    MaintenanceMT-DHSAMT-DHSPMT-DHSE
    HotlineHT-DHSA

Certification Process

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Note: If you have any questions about process, please contact Dahua local office.

Training

  • Online Learning

    We recommend participating in the online training to get the theory knowledge. If you don’t have account, please contact regional training manager.

  • Webinar

    We will arrange the online live training regularly based on the customer requirement.

  • Classroom Training

    We recommend classroom training to strengthen the practical ability.

Exam

Authorized Service Provider undertake different service content or different service level.
To become Dahua on-site technical service provider, you need pass the technical service certification examination.
To become Dahua RMA service provider, you need pass the maintenance certification examination.
To become Dahua hotline service provider, you need pass the hotline certification examination.

Certificate

Dahua will award course certificates to those who have passed course examinations. Each certificate is valid for 2 years + 30 days (buffer period when the certificate is invalid)

Already Certified?

Certificate Verification

Certificate Expired?

Participate in the recertification exam. If recertification is successful within a certificate's 30 days buffer period, the certificate validity period will be extended by 2 years after the original expiration date.

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