The Dahua After-sales Certification Program developed specially for partners can demonstrate one has the ability to provide technical service, maintenance service or hotline service for customers.
Note: If you have any questions about process, please contact Dahua local office.
We recommend participating in the online training to get the theory knowledge. If you don’t have account, please contact regional training manager.
We will arrange the online live training regularly based on the customer requirement.
We recommend classroom training to strengthen the practical ability.
Authorized Service Provider undertake different service content or different service level.
To become Dahua on-site technical service provider, you need pass the technical service certification examination.
To become Dahua RMA service provider, you need pass the maintenance certification examination.
To become Dahua hotline service provider, you need pass the hotline certification examination.
Dahua will award course certificates to those who have passed course examinations. Each certificate is valid for 2 years + 30 days (buffer period when the certificate is invalid)
Participate in the recertification exam. If recertification is successful within a certificate's 30 days buffer period, the certificate validity period will be extended by 2 years after the original expiration date.